Warranty & Returns

If your product is purchased from Canada and if it requires servicing (within the warranty period), please approach the retailer where you made the purchase from. They are the ones who can assist you.

If you have other issues or inquiries, please contact us at creative.com/contactus

Frequently asked warranty, service, and RMA questions
Get answers to common questions quickly with this list of frequently asked warranty, service, and RMA questions.

1. Product Information

Product Serial Number
Where can i find my serial number?